PICTOFLASH WEBSITE
Privacy Policy
This notice explains how ExoConsult SRL uses personal data when you visit pictoflash.com or contact us through the website.
Effective 10 November 2026
Who is responsible for your data?
ExoConsult SRL is the data controller for this website.
1460 Ittre, Belgium
VAT BE 0831.973.255
Email info@pictoflash.com for privacy questions or requests.
Visiting the website
When you open a page, the hosting service processes technical information such as your IP address, the requested page, the time of the request and browser information. Some of this information is recorded in server logs.
We use this information to deliver the website, diagnose faults and protect it from misuse. Our legal basis is our legitimate interest in operating a reliable and secure website under Article 6(1)(f) of the GDPR. The hosting service can also produce aggregate website statistics from traffic logs.
Contacting PictoFlash
The contact form asks for your name, email address, subject and message. It sends your message to our support inbox. We use those details to understand your request, reply and follow up if needed. If you email us directly, we use your address and the information in your email for the same purpose.
We handle general inquiries based on our legitimate interest in responding to people who contact us under Article 6(1)(f) of the GDPR. If you ask us to take steps before entering into a contract, we use your information for those steps under Article 6(1)(b).
Contacting us is optional. The form needs the requested fields to send your message and allow us to respond. Please share only the information we need to help you.
Cookies and browser storage
The public website uses your browser’s session storage to remember which characters it can display. The entry is used for display compatibility and normally expires when you close the tab. You can remove it by clearing the website’s data in your browser.
We do not use advertising cookies or browser-based analytics on the public website.
Who receives your data
Access to contact messages is limited to the ExoConsult SRL staff who need to handle the inquiry. OVHcloud provides our website hosting and email services. We may share information with a public authority when legally required, under Article 6(1)(c) of the GDPR.
You can contact us for information about where your data is processed and to request a copy of any applicable safeguards for transfers outside the European Economic Area.
How long we keep it
Contact messages are kept for up to 12 months after the inquiry is closed. We may keep relevant records longer when a legal obligation requires it or when they are needed for an active legal claim.
Website logs are held for the retention period of the hosting service. If we need records to investigate a specific security incident or comply with a legal obligation, we keep only the relevant records for as long as that purpose requires.
Your rights
You can ask for access to your personal data, correction, deletion, or a restriction on its use. You can object to processing based on legitimate interests and ask for a portable copy where the GDPR provides that right. To exercise a right, email info@pictoflash.com.
You can lodge a complaint with the Belgian Data Protection Authority or the supervisory authority in the EU country where you live, work, or where you believe the infringement occurred.
This website does not use your data to make solely automated decisions that have legal or similarly significant effects on you.
PictoFlash app and other websites
If you sign in to PictoFlash or use the mobile app, the PictoFlash app privacy policy explains how that service uses your data.
The website also links to external services, such as the app stores. Once you follow an external link, the destination handles your visit under its own privacy notice.